turning the employee into a superhero
the research & process
an intelligent ecosystem providing a smooth journey
The result as a whole was a well orchestrated and intricate behind the scenes implementation and organization of the data gathered by the AI.
AAP employees in actuality are part of the UI for the store. Turning the recognition AI into a useable tool that empowered employees to provide fast, informed and personalized service to customers had the most seamless improvement to user experience.
wider implications
wider implications
- Customers associate AAP with expedited service in urgent situations.
- Guests create a more
meaningful, informed interaction
with team members.